Our pet services - Testimonials

Our beagle loves her days with Jo...

"On the morning's I drop her off she pulls me with such excitement. We know she will have a wonderful day and receive the best level of care and attention. Paws Palace is a home from home for 'Toki' and she has been with Jo since a young pup. It is the perfect environment for her, being able to socialise with other dogs and getting good walks with the freedom to be off the leave in open areas. So much better than being in a confined creche. Jo has good veterinary knowledge and experience, so we can also rely on her to provide advice and watch out for any health issues. It is also reassuring to know that she has all the required levels of insurance and satisfies the regulatory requirements."

Nik Clarke, March 2019.

So much experience with animals...

" Joanne is great without two year old Vizsla. He has stayed with her a few times, and most recently for a larger stay while we were on holiday. He was completely looked after by Jo, well fed, cuddled, and played with. He was even washed and nails clipped when we collected him! He is always happy to see her and it's great to have someone with so much experience with animals ( and particularly crazy Vizslas) looking after him as I know he is in very capable hands. I wouldn't hesitate in recommending Jo and I'm so happy that we have found someone who takes such great care of him."

Katie Lobina, November 2017.

Helpful and genuinely caring...

"Hello, my name is Liesel & I'm a ten month old German Shepherd. People say that I'm 'lively' & 'full of beans', 'wilful' & 'strong' & I certainly enjoy keeping my people on their toes! One of the best things that happened was when I was out for a walk with my mum & a lady called over & asked if she could meet me. That lady was Jo & since then I've had the very great pleasure of staying with her a few times. She's very friendly & kind (but is firm should the need arise & she keeps up the training with me.....sigh!) & knowledgeable. I know that she goes on courses to keep up to date. She is helping my mum with my recall (I think this has something to do with me being 'wilful', allegedly) & has given my mum invaluable advice on my care & diet.
Jo isn't just a pet-sitter or dog-walker, she's very helpful & genuinely caring & does all she can to keep us pooches happy & Healthy."

Eileen, June 2017

Nowhere Else I would Rather Them Be...

"Jo looked after my 2 border collies for 5 weeks. It was a really stressful time for me during moving house. My dogs are my world and being away from them for a long time was a distressing thing. I needn't have worried, Jo was amazing giving me constant updates on the dogs and I could tell from her reports that not only had she got to know my dogs well but that they were in a loving environment and thriving. Jo is truly caring and I also got the odd very welcome hug when worried. On top of this when I got my babies back they were gorgeous, freshly bathed and nails clipped and clearly happy. I cannot recommend Jo enough, I know that in the future there is no where else I would rather them be if I have to go away. Thank you Jo for relieving my stress and truly looking after them so brilliantly."


Home From Home Experience...

" My mini schnauzer Dougal has just come back from a week with Joanne at Paws Palace and I don't think I've ever seen him looking so well! Bathed, groomed, walked, fed, cuddled, entertained and very much loved. If you are looking for a real home-from-home for your dog then you won't be disappointed. I can highly recommend Paws Palace. "

Caroline Jacquinot

Peace Of Mind...

“I have been very happy with the way Joanne has looked after Poppy, my Cocker Spaniel pup. Poppy loves spending time with Joanne and her family and I have complete peace of mind while she is in Joanne’s care.”

Terry Elphick (Mrs)

Kind and trustworthy...

“Joanne has been a marvellous help to us caring for our Sheltie since he was a puppy. She has had him overnight and regularly takes him for walks. She is reliable, kind and trustworthy and most important of all loves dogs and is great with them.”

Josephine Arthur-Tinworth

Veterinary nurse experience...

“Joanne has been looking after Thistle since she was about 12 weeks old. A real bond has grown between them and Thistle gets excited whenever she sees Joanne. With Joanne’s veterinary nurse experience it is reassuring to know that the four legged member of our family is in good hands. She is trustworthy and reliable and we are thankful to have her help!”

Paul and Helen Hunter

Personalisation and Breed Knowledge...

“Thank you Jo for looking after Cosmo. He seems so happy when we drop him off as I am sure he knows he will be understood. You have taken the time to get to know the breed (and particularly Cosmo), which I know can be tricky, but none more so than a Spanish Water Dog! We like the fact that you don't treat all dogs the same as they clearly are not.”

Tim and Sue Medlycott

Safe and Warm Family Experience...

"Joanne has been regularly looking after our 1 year old Cocker Spaniel Sam since he was a puppy and we have been delighted with the care and attention she has shown him. Sam is always extremely excited to arrive at Joanne's and by the time we pick him up later in the day, he is always happy and well exercised, ensuring an unusually quiet night for us! Joanne's veterinary experience is very reassuring and she has provided lots of useful advice over the months but it is the safe and warm family experience that we would particularly recommend to anyone looking for someone to care for their dog while they're out. "

Catherine and Peter Tong

Support And Advice With Health Problems...

"Joanne has regularly looked after my dogs Poppy and my newer Lhasa Millie for some time now, and they love going to her. I have total peace of mind when they are in Joanne’s care, especially knowing of her professional experience as a veterinary nurse, and training as a dog behaviourist. I feel they are in very good hands. I have also appreciated her support and advice when they have had health problems."

Terry Elphick

Highly recommended...

“Joanne has continued to care for our Sheltie and now our newer puppy. This has included dog walking and overnight stays. She is kind, trustworthy and genuinely cares about the safety and well-being of dogs in her care. We cannot recommend her highly enough.”

Mrs A-T, Harpenden

Picture Of Health...

"Dear Jo,

I just wanted to write and thank you so much for having Bella again while we were on holiday. Fifteen days is the longest we have ever left her but she obviously had a great time with you and came back looking the picture of health!

I am so glad that we and Bella have been able to get to know you and now have a place we feel we can leave her without any worries. It has also been great to get your advice along the way.

It really feels like home when we leave her with you and I know she enjoys her time with you and your children.

Looking forward to seeing you again soon."

Emily and Richard Hawkes

A Real Gem...

“You only need to hear Hattie whimper with excitement in the car, as we approach Joanne's house, to realise how much she absolutely loves going there!

She is a one year old Golden Retriever and Joanne has looked after her for a couple of days a week, since she was six months old. I feel so happy knowing that she is being looked after so well whilst we are at work. Hattie loves Joanne and has the added bonus of having other dogs to socialise with and , of course, gets lots of lovely walks.

I wouldn't hesitate to recommend Joanne and Paws Palace; a real gem!"

Helen Hart